Receptionist

(Student Accommodation)

Job Description

You will assist the management team in providing excellent customer service to the residents and be involved in day to day management of the site including tenancy administration, resident experience, and marketing/promotion of the site.

The full-time position is 40 hours per week and the part-time position is 30 hours per week, both from Monday to Sunday. The regular hours of work will be between 7 am and 11 pm however you will be working at multiple sites on rotation therefore flexibility is essential.

The role will be varied, and some of the regular tasks are:

  • Providing front of house service to residents

  • Carrying out administrative tasks relating to tenancies

  • Handling incoming enquiries via telephone and email

  • Processing post and parcel deliveries

  • Carrying out marketing activities such as showing the residents around the premises.

  • Arranging maintenance repairs with relevant contractors

  • Responding to fire alarm activations

  • Ensuring that the building is clean and safe at all times

  • Assisting in planning and organising events for residents

 

In order to be considered you will need:

  • Experience in customer service, a face to face environment

  • Excellent attention to detail

  • Strong administration and communication skills

  • Computer and IT Literate

  • Well-presented and a confident communicator

  • Friendly and approachable attitude

  • Good team player

  • Eligible to work in the UK

 

Vacancies: 2 (one full-time role and one part-time role)

Location: Coventry

Salary: £8.72- £10 per hour

Working hours: 40 hours (Full-time)/ 30 hours (Part-time)

Start date: September

Application closing date: 20th July

 

Application process

To apply for this role, please send your CV to hr@ereceurope.com

Please specify if you are applying the full-time position or part-time position in your email. Please put your email subject as ‘Receptionist (Full-time/Part-time) + Your Name’.

© 2020 by EREC Estates Ltd.

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